An agentic back-office that runs — with audit.

We replace repetitive ops work — AP/AR, procurement, HR, ticketing — with agents wired into your ERP/ITSM and a full audit trail your finance team will love.

From invoice capture to vendor onboarding to HR ticketing, we build the workflows that fire without a human in the loop, and escalate cleanly when they shouldn't.

Trusted by teams at

Shopify
Qonto
Leafworks

The mandate

Move repeatable ops work to agents; keep judgment work with humans.

If a process has a decision tree and a system of record, an agent can run it. We scope micro-jobs (one invoice type, one vendor flow, one HR ticket family), ship them, and compound — with full audit, rollback, and SOD baked in.

What you get

  • Agentic workflows over NetSuite/SAP/Oracle/Workday/ServiceNow.
  • Document understanding: invoices, POs, contracts, KYC forms.
  • Exception handling with human-in-the-loop escalation.
  • Audit trail, SOD controls, and reversibility on every action.
  • Adoption dashboards: throughput, STP rate, cycle time, error rate.
Automate one workflow

Why it works

Why this approach wins.

01 · Principle

Every action is auditable

No mystery: each agent decision is logged with inputs, model version, tools called, and who/what approved it. Finance and audit get clean trails, not black boxes.

02 · Principle

Exceptions route to the right human

Agents know when they don't know. Confidence thresholds, SOD rules, and escalation paths mean edge cases land in a queue, not in the void.

03 · Principle

ERP/ITSM stays in charge

We don't rip and replace. Agents read and write via your existing systems; your source of truth doesn't move.

Outcomes

The outcomes we commit to.

70–90%

straight-through rate

−50%

cycle time

<1%

rework rate

100%

auditable

Awards

Proud moments.

Top 1% on Clutch Global

Top 1% on Clutch Global

Top AI Strategy Company 2025

Top AI Strategy Company 2025

Clutch Fall Champion 2024

Clutch Fall Champion 2024

Inc. 5000 Fastest Growing

Inc. 5000 Fastest Growing

Breakthrough of the Year 2019

Breakthrough of the Year 2019

Member of Forbes Tech Council

Member of Forbes Tech Council

Voice & Speech Recognition 2024

Voice & Speech Recognition 2024

Top Blockchain Company 2024

Top Blockchain Company 2024

Innovators of the Year 2019

Innovators of the Year 2019

GoodFirms Top Company

GoodFirms Top Company

Pain points

Do you recognize your team?

What's happening

  • Month-close is bleeding overtime.
  • Procurement backlog blocking sales.
  • A BPO contract renewal is staring at you.
  • HR ticket SLAs slipping after headcount growth.

How it feels

  • Exhausted by spreadsheets as glue.
  • Anxious about compliance on manual workflows.
  • Skeptical of “RPA 2.0” pitches that underdeliver.
  • Frustrated that ERP vendors quote 12-month projects.

Where it hurts

  • Data trapped in PDFs and email threads.
  • Copy-paste between ERP, ITSM, and spreadsheets.
  • Manual approvals that no one actually reviews.
  • Audit findings from broken controls.
  • BPO costs rising faster than volume.

What we ship

Workstreams, real artifacts, measurable outcomes.

Every engagement decomposes into clear workstreams you can ship and measure. Here's the playbook for this segment.

Workstream

01

AP / AR automation

Agents that read invoices, match POs, post journal entries, and escalate exceptions.
  • Invoice OCR + extraction
  • PO match agent
  • Posting integration
  • Exception queue
80% STP

02

Procurement flows

From intake to vendor onboarding to PO creation — with policy checks.
  • Intake bot
  • Vendor KYC
  • Policy guardrails
  • PO agent
−50% cycle

03

HR ops

Tickets, onboarding checklists, policy lookups — routed and resolved.
  • HR copilot
  • Policy RAG
  • Ticket router
  • Onboarding agent
SLA green

04

ERP / ITSM overlay

A thin agentic layer on top of NetSuite, SAP, ServiceNow — no rip-and-replace.
  • Integrations
  • Action log
  • SOD rules
  • Audit export
Audit-clean

As seen in

Forbes
The Recursive
SVT
Breakit
Tech EU

After-state

What changes on the other side.

Month-close happens without firefighting. BPO spend drops. Your ops team runs a queue of exceptions, not a treadmill of data entry. Auditors get a clean export.

How it feels

Calm closeAudit-readyScaling without headcountConfident in controls

What becomes possible

  • 01Cut BPO spend 30%+ without reducing throughput.
  • 02Shrink close from 10 days to 3.
  • 03Scale into new regions without linearly adding ops staff.

Concerns, answered

The usual concerns — handled.

Concern 01

We've been burned by RPA before.

Agentic workflows fail differently from brittle RPA. We budget for drift, log every action, and version prompts + tools like code.

Concern 02

Our ERP is SAP — integrations take forever.

We've shipped against SAP, Oracle, NetSuite, Workday. We use your existing APIs and iPaaS; the agent is the thin layer, not the platform.

Concern 03

Compliance will block anything touching finance.

SOD, audit trails, reversibility, and human-in-loop are architectural defaults — we write the controls memo in week one, not week ten.

Concern 04

Our processes are too non-standard.

Non-standard is where agents beat RPA. We read your SOPs, emails, and tickets as context — we don't force them into a template.

Alternatives

Why us and not…

UiPath / Automation Anywhere

Brittle rule-based bots. Agents handle the ambiguity RPA can't.

Big-4 BPO

Linear cost, slow iteration. We build the system; you keep the margin.

ERP-native automation

Only covers happy paths. We solve the exception tail.

Founder & team

Senior humans,
AI-native craft.

100+

people trained

20+

companies transformed

9.4/10

avg. workshop rating

96%

AI adoption in 7 days

Talk to the founder

Mike Doroshenko

Product strategist and AI consultant with 10+ years of digital product strategy and AI transformation. Author of corporate training programs used by leading companies.

Supported by 15+ experts

from McKinsey, Google, and top tech companies.

Book a call with Mike
Mike — Founder of Vahue

Delivery outcomes.

Measurable results from products and AI systems delivered by Vahue.

Enterprise AIVahue case study

−27% TTR

Production NOC agents reduced repeatable incident resolution time by 27% while recording zero unauthorized execution in UAT and staging.

Exaware

Enterprise AI

Enterprise AIVahue case study

>90% automated

More than 90% of RFI responses were automated, moving turnaround from several days to a few hours without removing editing or audit history.

Global B2B Growth Partner

Enterprise AI

Enterprise AIVahue case study

Seconds, not hours

Every repair order could be scored in seconds at 75–80% agreement, while costly billing decisions remained behind human-defined confidence thresholds.

Amerit Fleet Solutions

Enterprise AI

Enterprise AIVahue case study

~10% → ~20%

An unstable scheduling voicebot doubled booking conversion from roughly 10% to 20% while becoming faster, less token-heavy, and easier to monitor.

Docplanner

Enterprise AI

AI-Native EngineersVahue case study

8 months → 6+

Five senior data scientists helped bring an eight-month NLP delivery down to just over six months and cleared inherited technical issues in about one month.

Retail NLP Delivery

AI-Native Engineers

AI-Native EngineersVahue case study

>95% accuracy

A classifier exceeded 95% accuracy, integrated through an API within days, and shipped with documentation for retraining on future data.

Consumer Email Startup

AI-Native Engineers

AI-Native EngineersVahue case study

Value from day one

Embedded specialists onboarded quickly and delivered models, workflow pipelines, deployment support, and ongoing production ownership across several business areas.

Sky

AI-Native Engineers

Team Training & ConsultingVahue case study

>30% adoption

The employee assistant reached more than 90% reported answer accuracy and more than 30% company-wide adoption across permissioned CRM and ERP data.

PioGroup

Team Training & Consulting

Team Training & ConsultingVahue case study

Run in-house

A cross-functional pilot, training, and rollout blueprint left the organization able to run, explain, and extend marketing-mix modeling independently.

Global Food Company

Team Training & Consulting

Team Training & ConsultingVahue case study

6-week roadmap

Several focused sessions converted clinical expertise and vendor distrust into a realistic product design, technical stack, cost range, and scalable roadmap.

Clinical Tools Company

Team Training & Consulting

Contact

We're here to deliver
 

Tell us where you are and what you're trying to ship. We reply within 24 hours with a diagnosis, a shortlist of quick wins, and the smallest next step we'd recommend.

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